All Koala Cabinets purchased through
the Sewing & Craft Club are delivered via our exclusive Top Drawer
Freight Program at a flat fee (no matter how many cabinets in the order) of
$285 per order ($385 per order in Alaska and Hawaii).
The shipping charge covers ALL ITEMS within the order that includes the
qualifying cabinet, i.e. any non-Koala items purchased along with a Top
Drawer qualifying product are shipped for no addtional freight charges.
Itís the only residential delivery program like it in the industry.
- Unprecedented personal delivery!
- Never worry about the delivery time frame
- Never make shipping or replacement arrangements if thereís a quality
- Never carry your cabinets into your home or sewing space
- Never un-box or set-up your cabinets or bother with package removal
HEREíS HOW IT WORKS:
- You place the order online with sewingandcraftclub.com.
- Our Customer Service Department will email you a ship date and an
approximate arrival date. This email will also contain all the details
of the scheduled shipment, including information about what to expect
from the Top Drawer delivery service, instructions on how to inspect the
cabinet for freight damage or defect, and directions regarding how to
have the cabinet removed by the delivery company and a replacement
cabinet will be scheduled for delivery should the cabinet be damaged due
to freight or defect.
- Within 24 hours of the actual shipment from our warehouse, you will
receive another email to let you know your cabinet(s) are ready to be
- When the cabinet arrives at the regional shipping terminal, our
shipping partner will contact you by phone to schedule an appointment
for delivery. Deliveries will be scheduled between 9:00AM and 5:00PM
Monday through Friday within a four-hour window. For evening or weekend
service, additional charges may apply.
- Two deliverymen will arrive at your home with the cabinet(s). They
will move the cabinet(s) into the desired room, unpack the cabinet(s),
attach the castors and handles, and remove all the packaging removal.
Priority and Next Day delivery are not available for
Delivery is via normal delivery routes and modes of
transportation within the contiguous 48 states with the exception of the
following ZIP codes in New York: 10001-10099, 10101-10292, and these ZIP
codes in Florida: 33001, 33036, 33037, 33040-33045, 33050-33052 and 33070;
and to AK and HI with the additional shipping surcharge mentioned above. For
delivery to Canada, Puerto Rico or any other special destinations, please
call our customer service department for shipping options at: 888-623-3472.
Because of the special care taken with all Koala Cabinet shipments, the
contractual agreement SCS USA has with its shipping partners, and the
difficulty in determining the difference between concealed damage resulting
from shipping or actual cabinet defect; SCS USA and Koala Cabinets will only
honor the benefits of the Koala Hassle-Free Freight Program and Koala
Limited Lifetime Warranty when the Koala Cabinet is shipped and delivered by
SCS USA and its shipping partners. With any re-shipment, freight damage and
cabinet warranty become the responsibility of the customer.